- How do I pay for my exhibit space?
- How can I pay my outstanding balance?
- What is the payment schedule for the International CES?
- When will I receive my invoice?
- My company is a CEA member and exhibiting at CES. What benefits are we entitled to?
- How do I get information and order forms for the things we'll need in our booth?
- Where do we get information on booth rules and regulations?
- When can we move into our booths?
- Can we build towers in our booth?
- Can we use a hanging sign?
- How do we get hotel rooms for our staff?
- How do we register our booth personnel?
- How many complimentary badges do we have?
- When will we receive our badges?
- Our badges have not arrived. What do we do?
- Who do I contact regarding my booth space?
- When is International CES space selection for the 2011 show? (how, when, where)
- How do I find my current booth number?
- What is my exhibitor login?
- What is the Cancellation Policy?
- How do I get/update my company information for the directory?
- Do exhibitors get complimentary passes to conference sessions?

How do I pay for my exhibit space?
Exhibitors are to pay in U.S. currency only.
Mail checks and money orders to:
Consumer Electronics Association P.O. Box 37154
Baltimore, MD 21297-3154
Exhibitors can pay via credit card by:
Completing and faxing the lower portion of your invoice to 703-907-7691. We accept MasterCard, Visa, American Express and Discover.
For wire transfer information, or if you have lost your invoice and would like a credit card authorization form faxed to you, contact:
|
HALL |
Contact Information |
| Las Vegas Hillton (including Hilton Suites), Renaissance Suites and Venetian Suites |
Tim Cassidy |
| South Halls 1 |
Bobby Baumler |
| South Hal1s 2, 3 and 4 | Stacey Banchek 703-907-4319 |
| North Halls and N-Meeting Rooms |
Bobby Baumler |
| Central Hall, High-performance audio at The Venetian |
Tim Cassidy 703-907-5245 |
| International Gateway |
Kristen Stake |
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How can I pay my outstanding balance?
You may pay by either:
- Check or money order
- Credit card
- Wire transfer
All payments must be made in U.S. currency.
- To pay by checks or money orders, please send payments to: Consumer Electronics Association, P.O. Box 37154, Baltimore, MD 21297-3154
- You may also pay by American Express, Visa, MasterCard or Discover.
- Please complete all information on the Credit Card Authorization Form and fax to 703-907-7691.
- Please review the wire transfer information for all payments made by wire.
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What is the payment schedule for the International CES?
The payments schedule is as follows:
- 20% of total cost is due March 1
- 60% of total cost is due June 1
- 100% of total cost is due October 1
All contracts received after October 1 must be accompanied by 100% payment.
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When will I receive my invoice?
Invoices are typically mailed to the exhibitor a week after the space contract has been approved.
For specific questions regarding your invoice or any other exhibitor accounts questions, please e-mail CESaccounts@CE.org.
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My company is a CEA member and exhibiting at CES. What benefits are we entitled to?
Free access to the CEA Member Lounges, including:
- Private meeting rooms
- Refreshments
- E-mail work stations and printers
- HDTV entertainment
- Access to CEA staff
- LVCC - North Hall, Outside of Room N250
- LVCC – South Hall Connector, Room S220
- Venetian Tower Suite #30-140
Member Packet:
- One free member parking pass
- Free tickets to the VIP Luncheons
- Special recognition on badges, plaques and directory listings
Exhibit Space Discount/Selection Priority and Other Exclusive Exhibitor Resources:
- Up to $5 per square foot discount on booth space (Company must be a member by May 1st of the previous year to qualify for member rate)
- Member priority for space selection and on booth change waiting list
- Discounts on GES Exhibition Services (Discount included for any show where GES is a contractor)
- Up to 55% discount on Innovation Awards entry fees
- 20% discount on attendee list rentals
- Free on-line International CES press list
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How do I get information and order forms for the things we'll need in our booth?
The online International CES Exhibitor Manual contains all the forms an exhibitor needs in a user-friendly format! It will be available online beginning September 1 at www.CESweb.org/Manual. Once again this year, the Exhibitor Manual is in online format only in an effort to make it as user friendly as possible for you. If you have any questions about the manual, please e-mail CESops@CE.org.
NOTE: Two separate Venetian Exhibitor Manuals will also be available by September 1—one for Venetian Tower suite exhibitors and one for Venetian meeting room exhibitors.
The deadlines for GES order forms vary, but the majority of forms in the manual are due December 17. These forms request items such as carpeting, furnishing and shipping information. Electrical and hanging sign services are due to GES on December 8. Questions regarding these forms can be directed to the GES Exhibitor Hotline at 800-475-2098 or e-mail servicenter@ges.com.
If you are a Venetian exhibitor and are ordering services through Specialized Event Services (SES), the deadline for these forms is December 16. Questions regarding these forms can be directed to SES at 702-733-5070. The SES brochure and forms will be located in the Venetian Meeting Rooms Exhibitor Manual.
Please note: SES is the exclusive provider of electrical, rigging, telephone, Internet and cleaning at The Venetian.
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Where do we get information on booth rules and regulations?
Rules and regulations can be found under the Rules and Regulations section of the online exhibitor manual. E-mail CES Operations at cesops@CE.org with specific questions.
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When can we move into our booths?
Exhibitor move-in and move-out dates are targeted and based on booth size and location within each hall. Color-coded target move-in and move-out floor plans can be found on www.CESweb.org/Manual and can be downloaded at your convenience. Keep in mind they will be updated approximately every two weeks to reflect changes. You can request a change to your target move date by e-mailing GES Exposition Services at CESfreight@ges.com. Please note that additional charges may apply if your target date is altered.
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Can we build towers in our booth?
Towers are only permitted in peninsula and island booths that are 400 square feet or larger. There is no limit to the quantity or size of towers allowed in island booths. Island exhibitors may utilize their space as they wish, as long as the following tower guidelines and rules are maintained:
- Towers exceeding maximum booth heights are not permitted in exhibits that are smaller than 400 square feet.
- The maximum tower height permitted is as follows:
| Location | Maximum Height (feet) |
| LVCC North 1, 2, 3, 4 | 30' |
| LVCC Central 1, 2 | 20' |
| LVCC Central 3, 4, 5 | 30' |
| LVCC South 1, 2 | 22' |
| LVCC South 3, 4 | 22' |
| Las Vegas Hilton | 20'* |
| Venetian | Varies |
*Ceiling height varies in the Hilton Ballroom. Consult the ceiling height floor plan in your manual before planning displays over 12' or contact CES Operations at cesops@CE.org.
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Can we use a hanging sign?
Hanging signs are permitted in island or peninsula booths which are 400 square feet or larger. There is no limit to the quantity or size of hanging signs allowed in island or peninsula booths, and these exhibitors may utilize their space as they wish, as long as the height restriction and other hanging sign rules are maintained.
The height of the hanging sign from the floor to the top of the sign may not exceed the following height limits. Due to the fixed height of ceilings, the following height restrictions are not subject to variances.
| Location | Maximum Height (feet) |
| LVCC North 1, 2, 3, 4 | 30' |
| LVCC Central 1,2 | 20' |
| LVCC Central 3,4,5 | 30' |
| LVCC South 1,2 | 22' |
| LVCC South 3,4 | 22' |
| Las Vegas Hilton Pavilion | 20'* |
| Las Vegas Hilton Center | 20'* |
| Venetian | Varies |
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How do we get hotel rooms for our staff?
The earlier you make reservations, the better chance you have at getting the hotel rooms and rates you want. Visit our hotel reservations page to access participating hotel websites, book rooms and receive real-time hotel confirmation numbers. If you require a group room block (10-20 rooms or more), each hotel will respond to you within three business days regarding rates, availability and confirmation deadline.
Questions regarding hotel reservations can be e-mailed to CEShotels@ce.org.
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How do we register our booth personnel?
Starting in late July, you can register your booth staff online.
In order to receive badges in the mail prior to the show, please register all personnel by December 6. After December 6, badge delivery cannot be guaranteed, due to holiday mail delays.
For assistance, please contact CES Customer Service at 866-233-7968 or via e-mail at exhreg@CE.org.
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How many complimentary badges do we have?
You are entitled to five badges per 10x10 space with a minimum of 10 badges. Once you have exceeded your allotment there will be a $10 per badge charge. Please contact CES Customer Service at 866-233-7968 with questions.
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When will we receive our badges?
International CES begins mailing exhibitor badges in October. Registering before December 6 helps ensure you receive your badge by mail before the show. If you register after December 6, the International CES will still mail your badge, but cannot guarantee delivery because of holiday mail delays. If you do not receive your badge by mail, please report to one of our on-site registration areas.
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Our badges have not arrived. What do we do?
If you registered prior to December 6 and have not received your badges, don't worry! If you do not receive your badges prior to the show, you may pick them up on-site at one of our many registration areas. Exhibitors can pick up badges and badge holders on-site in Las Vegas beginning Monday, January 3. Contact International CES Customer Service with questions by e-mail at exhreg@CE.org or by calling 866-233-7968 or 301-694-5243. If you are setting up a booth prior to January 3, stop by one of the temporary badge pickup desks for a temporary exhibitor badge.
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Who do I contact regarding my booth space?
Location Contact Name and Phone Number General show inquiries Customer Service Center, 866-233-7968 or if calling internationally, 1-011-301- 631-3983 New account inquiries Sales Team, 703-907-7645 Las Vegas Hilton (including Hilton Suites), Renaissance Suites, and Venetian Suites Tim Cassidy, 703-907-5245 North Halls and N-meeting rooms Bobby Baumler, 703-907-7661 International Gateway Kristen Stake, 703-907-7648 South Halls 1 Bobby Baumler, 703-907-7661 South Halls 2, 3 and 4 Stacey Banchek, 703-907-4319 Central Hall Tim Cassidy, 703-907-5245 High-performance Audio at The Venetian Tim Cassidy, 703-907-5245 Operations/Booth Logistics LVCC/Hilton:
Katie Swearingen, 703-907-7637
The Venetian:
Gaiya Berube, 703-907-7685
International CES Operations, 703-907-4308Promotional Opportunities Promotional Opportunities, 703-907-7688 On-site Banners Liz Tardif, 401-849-9300 PR/Communications Exhibitor PR Liaison, 703-907-7603
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When is International CES space selection for the 2011 show? (how, when, where)
Exhibitors are provided with scheduled dates and times to select exhibit space. However, anyone can drop by the Space Selection Room in the LVCC South Hall Meeting Room Connector (Room S223). For more information on priority points or to schedule a space selection time contact Sylvia Solari at 703-907-7615.
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How do I find my current booth number?
Contact Exhibitor Services at 703-907-4337.
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What is my exhibitor login?
The exhibitor login is the same as your exhibitor ID number that can be found on your show invoice.
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What is the Cancellation Policy?
All cancellations must be in writing. When canceling, an exhibitor is financially liable for all costs associated with their space up to that point. For example, if an exhibitor cancels after the 20% payment deadline, they are responsible for 20% of the booth space fee. See your International CES Exhibit Space Contract for detailed information. Please contact Exhibitor Services at 703-907-7662 for more information.
Cancellation after June 1 - 60% liable.
Cancellation after October 1 - 100% liable.
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How do I get/update my company information for the directory?
Update your directory listing online, including company contact information, new product updates, press conferences, and company logo. Need help? Please call 703-907-4337.
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Do exhibitors get complimentary passes to conference sessions?
Each exhibiting company is allowed up to five complimentary session passes per company (not per person). These are valid for any of our CES Knowledge Track sessions. Partner Programs are not included. Session passes can be picked up on-site in one of our Speaker Ready Rooms located at the LVCC in North Hall Room N263 and South Hall Room S108/109.
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